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North America Canada Global Head Office 2nd Level – 517 Fort Street, Victoria, B.C. V8W 1E7 Canadian Branch Locations United. READ MORE

North America

Canada

Global Head Office
2nd Level – 517 Fort Street,
Victoria, B.C. V8W 1E7
Canadian Branch Locations

United States

Licensee Address
601 Union Street, Suite 4100,
Seattle, Washington 98101
Mailing Address
517 Fort Street,
Victoria, B.C. V8W 1E7

Complaint Information & Important Consumer Notices

How to file a complaint

To file a complaint, please contact EncoreFX Ltd. before contacting your jurisdiction with a complaint.
Corporation or business customer, please contact us at one of the following options:
  • 1-844-855-1492 for the EncoreFX Ltd. US money transmitter licensee;
  • Email: customer.inquiries@encorefx.com

If after contacting the above number and/or email address, you still have an unresovled complaint regarding money transmitter services, please select a jurisdiction below and direct your complaint to the appropriate contact.

Consumer Complaint Contact Information

 

 

Adam Nikitins and Stewart McCallum were appointed Joint and Several Voluntary Administrators of EncoreFX (Australia) Pty Ltd on 30 March 2020.

Rees Logan, Adam Nikitins and Stewart McCallum were appointed Joint and Several Voluntary Administrators of EncoreFX (NZ) Limited on 30 March 2020.

Any queries regarding the Administrations should be directed to encorefx@au.ey.com.